AI receptionist API and POS integrations
An AI receptionist is most useful when it can act on your real systems. This page explains how the connection works, what gets connected and which popular POS, booking and practice-management systems publish developer access.
Updated November 6, 2026 · Ceres Intelligence, Ontario, Canada
How an integration works
Your own system stays the source of truth. The receptionist asks it questions and gives it instructions through its API, then your team gets a text and a call summary.
What gets connected
Availability and hours
Open tables, free chairs, appointment slots and opening hours, so the receptionist offers only what is actually available.
Bookings and appointments
New bookings, reschedules and cancellations are created in your own system, not in a separate list.
Orders and tickets
Takeout and dine-in orders entered in your POS, and service requests logged as tickets or leads.
Customer records and notes
Look up an existing client and attach a note or a new contact from the call.
Text and email alerts
Confirmations to customers and instant alerts to managers.
Call summaries
A short summary of every call so your team can see what was asked and what the AI did.
Developer access by system
We checked each vendor's own developer documentation in November 6, 2026. Of the 26 systems below, 17 publish a public API, 4 offer access through a partner or developer program, and 5 either have no public API that we could find or could not be verified. We list the ones we could not verify so you are not left guessing.
| System | Developer access | What we found | Evidence |
|---|---|---|---|
| Square (POS, Bookings, Appointments) | Public API | Orders, Payments and Bookings APIs are documented publicly. | Vendor docs |
| Toast | Partner program | API access is issued through Toast's partner and integration programs. | Vendor docs |
| Clover | Public API | REST API for orders, payments and inventory. | Vendor docs |
| Lightspeed (Restaurant and Retail) | Public API | Developer portal covering Restaurant and Retail products. | Vendor docs |
| TouchBistro | Partner program | Integrations are offered through its partner program. | Vendor docs |
| SpotOn | Not verified | Commonly ranked for restaurants. We did not find public developer documentation. | — |
| QuickBooks Online | Public API | Accounting API for customers, invoices and payments. | Vendor docs |
| System | Developer access | What we found | Evidence |
|---|---|---|---|
| Square (POS, Bookings, Appointments) | Public API | Orders, Payments and Bookings APIs are documented publicly. | Vendor docs |
| Booksy | Public API | Public API documentation published. Access terms apply. | Vendor docs |
| Vagaro | Public API | Developer docs and webhooks published. | Vendor docs |
| Mindbody | Public API | Public API for classes, appointments and clients. | Vendor docs |
| Fresha | No public API found | We found data connectors for reporting, but no public booking API. | Vendor docs |
| GlossGenius | Not verified | Popular with solo stylists and barbers. We did not find public developer documentation. | — |
| StyleSeat | Not verified | Marketplace-style booking. We did not find public developer documentation. | — |
| Calendly | Public API | API for event types, availability and scheduled events. | Vendor docs |
| System | Developer access | What we found | Evidence |
|---|---|---|---|
| Jane App | Partner program | Developer platform published. Approval and scopes apply. | Vendor docs |
| Cliniko | Public API | Full public REST API for patients, appointments and practitioners. | Vendor docs |
| Open Dental | Public API | API specification published for appointments and schedules. | Vendor docs |
| Dentrix | Partner program | Integrations run through the Dentrix developer (API Exchange) program. | Vendor docs |
| OSCAR EMR | Public API | Community-documented API. Setup varies by clinic hosting provider. | Vendor docs |
| Opencare | Not verified | Patient-booking platform for dental clinics. We did not find public developer documentation. | — |
| Calendly | Public API | API for event types, availability and scheduled events. | Vendor docs |
| System | Developer access | What we found | Evidence |
|---|---|---|---|
| Clio | Public API | Public API for matters, contacts and calendar. | Vendor docs |
| Calendly | Public API | API for event types, availability and scheduled events. | Vendor docs |
| HubSpot | Public API | CRM objects API for contacts, deals and notes. | Vendor docs |
| QuickBooks Online | Public API | Accounting API for customers, invoices and payments. | Vendor docs |
| Jobber | Public API | Public GraphQL API for clients, jobs and requests. | Vendor docs |
| System | Developer access | What we found | Evidence |
|---|---|---|---|
| Square (POS, Bookings, Appointments) | Public API | Orders, Payments and Bookings APIs are documented publicly. | Vendor docs |
| Clover | Public API | REST API for orders, payments and inventory. | Vendor docs |
| Lightspeed (Restaurant and Retail) | Public API | Developer portal covering Restaurant and Retail products. | Vendor docs |
| Shopify POS | Public API | Admin API covers orders, products and customers. | Vendor docs |
| HubSpot | Public API | CRM objects API for contacts, deals and notes. | Vendor docs |
| QuickBooks Online | Public API | Accounting API for customers, invoices and payments. | Vendor docs |
| System | Developer access | What we found | Evidence |
|---|---|---|---|
| Google Calendar | Public API | Events API for availability and bookings. | Vendor docs |
| Microsoft 365 / Outlook Calendar | Public API | Microsoft Graph calendar API. | Vendor docs |
Developer-access status reflects what each vendor publishes (reviewed November 6, 2026). It shows whether a developer interface exists, not that Ceres has already built a connector for it. Access, plan level and data permissions vary by vendor and by account, and are confirmed with each business during discovery. Product names are trademarks of their respective owners. Ceres Intelligence is not affiliated with, endorsed by or sponsored by any vendor named here.
How we approach integrations
Ask for less
We aim to request only the permissions a workflow needs.
Test first
We build against a sandbox or test account where the vendor offers one.
You set the limits
You decide what the AI may do on its own and what needs staff approval.
Everything logged
Every action the receptionist takes is recorded so your team can review it.
Do not see your system?
Ceres builds custom integrations. If your system has an API, a partner program, a data export or even just a shared calendar, we can usually find a workable route, and we will tell you plainly if we cannot. Tell us what you use and we will check before you commit.
Questions people ask
What is an API integration for an AI receptionist?
An API (application programming interface) is a secure doorway that lets one program talk to another. When an AI receptionist is connected to your POS or booking system through its API, it can look up real availability, create a booking or order and update customer details, instead of only taking a message.
Do I need technical skills to set up an integration?
No. Ceres handles the technical work. You approve what the receptionist is allowed to read and change, and we handle credentials, testing and monitoring.
What if my system does not have an API?
Options include a shared calendar, a vendor partner program, or having the receptionist take the details and hand a summary to your staff to enter. We tell you which route is realistic during discovery, before you commit.
Which POS and booking systems does Ceres connect to?
Ceres scopes each integration to the business. The table on this page lists popular systems and whether each vendor publishes developer access. A published API shows that a connection is feasible. It does not mean every plan or account includes access, and Ceres confirms access for your account before building.
Is my data safe when systems are connected?
We aim to request only the permissions a workflow needs, test against sandbox or test accounts where a vendor offers them, log every action the receptionist takes, and let you decide which actions the AI may take alone and which need staff approval. Specific security terms are agreed per project.
Tell us what you run on.
Send us the name of your POS, booking or practice-management system and we will tell you what a connection would take.